Try These Fixes When Your Sound Is Not Working in Chrome

Few situations that occur during daily internet browsing are more annoying than a video where the sound doesn’t play. You’ve probably experienced this at some point or another, and you’re not alone – it’s a very common issue. Fortunately, most of the time it’s nothing serious, and solving this problem merely requires following a few straightforward steps.

In this article, we’re going to provide detailed instructions on how to troubleshoot issues of sound not working in Chrome for Chromebook, Mac, Windows, and Ubuntu users.

How to Fix Sound Not Working in Chrome?

As we already mentioned, the sound not working while watching a video on Chrome is a relatively common issue that can happen for various reasons. The problem can be as simple as accidentally muting speakers or a more serious one, such as hardware damage.

No matter what operating system your computer runs, we’ll start with the steps to try directly related to the browser. If these don’t work, proceed with the steps we provided further down for each OS.

1. Launch Chrome.
   
2. Click on the three dots (or three horizontal lines) in the upper right-hand corner of the browser.
   
3. Go to the “Settings” page.
   
4. Scroll down and click on “Advanced” to show advanced options.
   
5. Under the “Privacy and security” tab, click on “Site settings.”
   
6. Scroll down to the “Sound” section. Click on it.
   
7. The toggle button on this page should be on. It should read, “Allow sites to play sound (recommended.)” If you see the “Mute sites that play sound” line, toggle the button next to it.
   

How to Fix Sound Not Working on Chromebook?

If the general steps for fixing the “sound not working” issue didn’t help, here are some of the most common fixes for Chromebook users:

1. Check to make sure the headphones are correctly plugged in. On many devices, there should be an audible click when pushing them inside your device.
2. Ensure the “Allow sites to play sound” option is enabled in the Chrome sound settings (chrome://settings/content/sound.)
   
3. Make sure the page is not muted by right-clicking on its tab. If it’s muted, you’ll see an “Unmute site” option.
   
4. If there’s a cross mark through the speaker icon in the address bar of the tab you’re having sound problems with, click on it. Then click on “Always allow sound on [website]” and click “Done.”
   
5. Open another browser and test the sound. This will show whether the problem is in Chrome or beyond.
6. Check if some malware is blocking the sound. Go to Chrome settings, then “Advanced,” then “Clean up computer,” then “Find.” If there’s unwanted software, select “Remove.”
   
7. Use the latest Chrome version.
   
8. Check Chromebook’s sound settings. Click on your profile picture in the lower right-hand corner of the screen to open the Chromebook information window. Here is where to check whether the audio is muted. Also, see if the destination output matches the output you’re currently using.
   
9. Clear Chrome and Chromebook cache.
   
10. Reset or disable all Chrome extensions.
11. Restart Chrome.
12. Restart the computer.

How to Fix Sound Not Working in Chrome on Mac?

Here’s a common fix for the sound not working in Mac:

1. Open “System Preferences.”
   
2. Open “Sound.”
   
3. Select the “Output” tab and navigate to “Built-in speakers.”
   
4. Check whether the volume slider is set to low. If so, move it to the right.
   
5. Make sure to deselect the “Mute” checkbox.
   

If this solution didn’t work, apply the following ones:

1. Relaunch the Chrome tab not playing sound.
2. If there’s a cross mark on the speaker icon in that tab’s address bar, click on it. Then click on “Always allow sound on [website]” and click “Done.”
   
3. Try playing sound in another browser. This will help determine whether the problem is with Chrome or something else.
4. Make sure the page is not muted by right-clicking on its tab. If muted, there will be an “Unmute site” option.
   
5. Run the latest version of Chrome. Go to “Settings,” then “About Chrome” and Chrome will automatically update to the latest version available (if it’s not already installed).
   
6. Disable all Chrome extensions, starting from the “Pepper Flash” if you use it.
7. Remove any malware that might be blocking the sound. Open “Settings” in Chrome, go to “Advanced, “Clean up computer,” then “Find.” If there’s malware found, select “Remove.”
   
8. Clear Chrome cookies and cache.
   
9. In Chrome, go to “Settings,” “Advanced,” then “Reset” to reset Chrome settings.
   
10. Reinstall Chrome.

How to Fix Sound Not Working in Chrome on Windows 10?

If the sound not working issue in Chrome is on a computer running Windows 10, try the following:

1. Run the “Control Panel” and navigate to “Sound,” then “Speakers.”
   
2. Go to “Advanced” speaker options and uncheck (or check) the box next to “Allow applications to take exclusive control of this device.”
   
3. Play sound in Chrome and launch the Volume Mixer. To launch Volume Mixer, right-click on the speaker icon in the bottom right-hand corner of the screen.
   
4. Unmute Chrome.
   

If this doesn’t work, proceed with the following options:

1. Play sound in another browser. This will help determine the origin of the problem.
2. Refresh the current Chrome tab not playing sound.
3. Restart Chrome.
4. Make sure the page is not muted by right-clicking on its tab. If muted, you’ll see an “Unmute site” option.
5. Make sure the latest version of Chrome is running. If there’s an update available, the “Update Chrome” message will appear when clicking on the three vertical dots in the top right-hand corner of the screen.
6. Clear cookies and the cache in Chrome. Click on the three dots at the top right-hand corner, then “More tools,” then “Clear browsing data,” then “All time,” then “Clear data.”
   
7. Check for potential malware. Open “Settings” in Chrome, go to “Advanced,” “Clean up computer,” then “Find.” If there’s malware found, select “Remove.”
   
8. Make sure Chrome isn’t muted, or its volume isn’t turned too low in the Volume Mixer.
   
9. Go to “chrome://extensions” and disable the “Pepper Flash” extension if it’s there.
10. Reinstall all other extensions and check for sound after going over each one.
11. Inside Chrome, go to “Settings,” “Advanced,” then “Reset.” This will reset Chrome settings.
    
12. Re-install Chrome by completely removing it from the computer (via “Control Panel,” then “Uninstall a program”) and installing it again.
    

How to Fix Sound Not Working in Chrome on Ubuntu?

If you can’t hear sound in Chrome on Ubuntu, first make sure the sound is not completely muted from your computer. Check for this in the system menu. If the overall sound is not muted, check whether a specific app (Chrome) is muted:

1. Launch the “Activities” overview, type “Sound,” and click on it.
2. This will open the sound panel. Navigate to “Volume Levels” and see if Chrome is muted.

If this doesn’t help, proceed with the following solutions:

1. Play the sound in another browser to make sure the problem is in Chrome.
2. Re-open the tab that’s not playing sound.
3. Relaunch Chrome on your computer.
4. Make sure the mute switch on the keyboard is not on. If so, press it to unmute the sound.
5. Clear cookies and the cache in Chrome. Click on the three dots at the top right-hand corner, then “More tools,” then “Clear browsing data,” then “All time,” then “Clear data.”
6. Check for potential malware. Open “Settings” in Chrome, go to “Advanced,” “Clean up computer,” then “Find.” If there’s malware found, select “Remove.”
7. Go to “chrome://extensions” and disable the “Pepper Flash” extension if it’s there. Disable other extensions one by one as well.
8. Go to Chrome’s “Settings,” “Advanced,” then “Reset” to reset the Chrome settings.
9. Re-install Chrome.
10. On the computer, go to “Activities,” “Sound,” “Output,” and then change the “Profile Settings” for your audio device.

How to Fix Sound Not Playing in Chromecast?

If the sound is not playing when casting to Chromecast from your browser, try these solutions:

1. Select the cast icon inside the Chrome browser and make sure audio is enabled.
2. Unplug the Chromecast device from the HDMI port for a few seconds while keeping the USB cable plugged in.
3. Turn the TV off and then back on.
4. Reinstall Chrome on your computer.
5. Disable the CEC (the option that permits the TV to be controlled by a single remote) on the TV and reboot it afterward.

Additional FAQs

Here are more questions to help understand and fix issues of the sound not working in Chrome.

Why Is Sound Not Coming in Chrome?

There are a few reasons why sound might not be coming in Chrome. The problem can be as simple as PC sound being muted, or more complicated such as serious hardware issues. If sound is coming from other browsers (Edge, Safari, etc.), then the problem stems from Chrome.

How Do I Unmute Google Chrome?

If there’s no sound coming from a specific Chrome tab, chances are the issue is quite simple – that tab might be muted. Fortunately, unmuting a Chrome tab is a breeze. Apply these two straightforward steps:

1. Right-click on the tab you want to unmute.

2. Click on the “Unmute site” option from the drop menu.

The chrome tab should now be unmuted.

How to Fix Chrome Not Responding?

Various problems can cause Google Chrome to stop responding. Depending on the cause, the solutions may vary. Here are some things to check or do to help fix this problem:

1. Use the latest Chrome version. Head over to Google Chrome “Settings,” “Help,” then “About Chrome.” If there’s a newer version, Chrome will search for it and automatically update.

2. Restart Chrome.

3. Restart the computer.

4. Clear the Chrome cache or history.

5. Disable extensions. If there’s a recently added extension, start by disabling it first.

6. Reset Chrome settings to default or reinstall the app.

Why Is There No Sound on My Live Stream?

If there’s no sound on your live stream, try applying these steps:

1. Make sure your OS volume mixer isn’t muting the browser or platform being used for the live stream.

2. Go to the broadcaster’s settings and choose the correct devices there. Alternatively, add a proper device as a source.

3. Check under the broadcaster’s additional audio settings. Enable a proper audio device for the channel being sent to stream.

4. Try streaming to another service.

Fixing Chrome Sound Issues

It’s never a pleasant experience not having access to sound in Chrome or any other app for that matter. Fortunately, this issue is relatively easy to solve. That’s why we’ve provided detailed steps on how to fix or work around the sound issues for different operating systems.

On a final note: always go with the most straightforward solution first and gradually move to the other ones. If every available solution has been tried and the problem persists, consider contacting a computer technical service since you might be experiencing hardware issues.

Which solution worked the best regarding the sound not working issue in Chrome? Are there any other ways that can help with this issue? Share your experiences in the comments section below.

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